EMPLOYMENT OPPORTUNITIES AT AIR CONCIERGE
General Manager
Build the growth engine, technology infrastructure, and financial intelligence layer for a brand-leading vacation rental management company.
The Company
We are a premium vacation rental management company operating hundreds of properties across seven markets in California, Nevada, and Washington. We've been in business for nearly a decade, managing tens of millions in booking value across tens of thousands of guest stays.
Our reputation speaks for itself — consistently rated 4.8 to 5.0 stars on Google across every market we operate in, near-perfect guest ratings on the major booking platforms, top-tier host status across the board, and a national television feature on HGTV. That track record has earned us exclusive distribution partnerships with premium hospitality brands that are simply unavailable to smaller management companies or individual hosts — partnerships that give our owners access to higher-value guest channels and give this role a competitive advantage most companies can't offer. We don't aspire to quality — we've built a brand around it.
The business is entering a new growth phase. Per-property revenue is trending at its strongest levels in company history, our portfolio quality is the highest it's ever been, and we're investing in the executive leadership to take the company to its next stage.
The Role
This is the senior executive responsible for building the revenue, technology, and financial infrastructure that takes us from a best-in-class operator to a best-in-class growth company. You report directly to the CEO.
The company already has strong day-to-day operations led by an experienced COO and CEO and Head of Business Development. What it doesn't have — and what this role exists to build — is a structured client acquisition engine, a modern direct-to-consumer channel, a fully integrated technology stack, and CFO-level financial visibility. These are greenfield builds, and you'll own all of them.
You'll have the authority and budget to hire as these functions scale. This isn't a role where you do everything yourself forever — it's a role where you architect what needs to exist, prove the model, and build the team behind it.
You're not stepping into a broken company. You're stepping into a high-performing one that's ready for its next chapter.
What You'll Build
Revenue Development
The company has grown almost entirely on reputation — and the reputation is exceptional. What we've built organically has worked extraordinarily well, but the landscape is shifting. Rising platform fee structures, evolving distribution economics, and new AI-powered tools are changing how the best companies grow. We're not waiting to react — we're getting ahead of it.
Client acquisition. Scale the organic growth strategies that have already delivered strong results while developing new outreach methods built for the AI age. The brand credibility is already best-in-class — top ratings across every market, hundreds of Google reviews, national media exposure. You'll take those proof points and put them to work in a scalable, repeatable acquisition model.
Direct booking and demand generation. We already distribute across the major booking platforms and have seen early traction with our own direct booking channel. You'll accelerate that momentum — building the marketing infrastructure and content engine that strengthens our direct-to-guest presence, reduces platform dependency, and improves unit economics as platform fee structures continue to evolve. You'll have hiring capacity to staff this as it scales.
Pipeline ownership. Whether you're running the sales function directly or through a team, you own the full funnel — lead to signed contract — and you're accountable for net portfolio growth.
Technology & Automation
The company runs on a modern but evolving tech stack — automation platform, CRM, property management system, revenue management tools, AI-powered guest support, and various integrations. The pieces are in place. The architecture connecting them needs an owner.
Systems strategy. You'll evaluate the current stack end-to-end: what's working, what's fragile, what's missing. You're the person who looks at the full data and workflow pipeline and knows where the leaks are — and either fixes them or directs someone who can.
Automation buildout. Extend automation coverage across the business — lead routing, owner reporting, compliance workflows, communication sequences. You don't need to write code, but you need to think in systems: what triggers what, where the human review gate goes, how data flows between tools. You'll spec requirements, direct technical contractors, and QA the output.
Integration architecture. The goal is a stack where data moves cleanly from intake to booking to payout without manual handoffs or duct tape. You own the roadmap for getting there.
Financial Intelligence
The company has years of booking data across multiple markets and property types — tens of thousands of data points. What it doesn't have is someone turning that into a strategic asset. This is a hands-on finance function, not a supervisory one.
P&L construction and ownership. Build territory-level profit and loss statements from raw data across multiple systems — not interpret reports someone else creates, but design the reporting framework, define the cost allocation methodology, and produce the financial picture that drives executive decisions.
Financial modeling and forecasting. Develop forward-looking revenue models using historical booking data, seasonality patterns, market trends, and occupancy drivers. Build scenario analyses for new market entry, portfolio expansion, and pricing strategy changes. The models need to be defensible, not directional.
Cash flow and budget management. Own the company's cash flow visibility — tracking revenue timing, operating expenses, vendor obligations, payroll, and SaaS spend across a multi-market business with seasonal revenue patterns. Build and maintain the annual budget framework and variance reporting.
Financial controls and payout integrity. Design and enforce the reconciliation process for monthly owner payouts — a multi-source audit chain from booking platform to bank disbursement. Property owners trust us with significant revenue. The financial controls, audit trail, and reporting need to match the brand.
Unit economics and margin analysis. Define and track the metrics that matter — customer acquisition cost, lifetime value, management fee yield per property, cost-to-serve by market, and margin by territory. These aren't metrics you review — they're metrics you define, build the tracking for, and use to drive resource allocation.
The AI Expectation
This is a cultural requirement, not a line item.
This is an AI-forward company. AI is already embedded across multiple functions of the business, and the CEO uses it daily. This isn't a company where AI is on the roadmap — it's in the operating system.
The expectation is that you already use AI as a daily force multiplier. When you design a workflow or evaluate a process, your instinct is to ask what AI can handle and where the human judgment belongs.
If your relationship with AI is still aspirational, this isn't the right fit. If you can show us what you've built with it, we should talk.
Your Background
This role sits at the intersection of technology and growth — with strong financial fluency as a baseline expectation. We expect your career to anchor in at least one of the two primary lanes below, with demonstrated capability in both.
Primary lanes — you come from one of these:
You've designed and built technology infrastructure from the ground up — automation systems, integration architecture, data pipelines, API ecosystems, or product platforms. You think in systems, not tools. There's a difference between using software and engineering the connective layer that makes an entire stack work as a single operating system. You've done the latter. You understand how data should flow from intake to output across multiple platforms, you can diagnose where a pipeline is leaking before someone reports the symptom, and you've directed engineering or technical teams to ship real production systems — not just prototypes.
You've built a client acquisition engine, a demand generation function, or a direct-to-consumer channel from concept to measurable, repeatable revenue. You understand the full lifecycle — market research, positioning, channel strategy, content, conversion optimization, and attribution. You've built outbound programs, launched direct channels, or turned a brand's existing credibility into a structured growth machine. You know the difference between marketing activity and revenue-generating infrastructure, and you've built the latter. You can point to specific programs you designed that produced quantifiable portfolio or revenue growth.
Required fluency — not optional:
You may not come from a finance background, but you think in P&L, margins, unit economics, and cash flow as a natural part of how you make decisions. You can build a financial model, read a balance sheet, construct a budget, and evaluate whether a growth investment is actually returning value. You don't need a finance team to tell you whether a business line is profitable — you can figure it out from raw data. This isn't a CFO role, but the financial literacy bar is high. If someone hands you booking data across seven markets and asks "where are we making money and where aren't we," you should be able to answer that within a day.
And you bridge both lanes. If your background is technology, you still understand customer acquisition funnels, conversion metrics, and what makes a growth program work. If your background is growth, you can still evaluate a tech stack, spec an automation workflow, and direct a technical buildout. The role requires primary depth in at least one and genuine working command of the other — not passing familiarity, but the kind of cross-functional fluency that comes from building things in lean environments where you didn't have the luxury of staying in your lane.
What We're Looking For
- Minimum 5 years in a role where you built a technology or growth function — not managed an existing one
- Demonstrated experience designing automation systems, integration architecture, data infrastructure, or technology platforms at a systems level
- Track record of building a client acquisition, demand generation, or direct-to-consumer program with quantifiable results
- Strong financial literacy — ability to construct P&L frameworks, build financial models, and use unit economics to drive business decisions
- Bachelor's degree in computer science, engineering, data science, business, marketing, economics, or a related discipline required; MBA or equivalent advanced credential strongly preferred
- Proficiency with AI tools as a daily working instrument — not theoretical interest, demonstrated application
- Experience in property management, vacation rentals, hospitality, or real estate is a plus but not required — the technical and growth-building skills matter more than industry tenure
Who You're Not
Compensation & Benefits
Annual salary range: $95,000 – $150,000, commensurate with experience and qualifications.
In addition to base salary, this position includes:
- Performance bonus tied to portfolio growth and overall company performance
- 401(k) retirement plan (eligibility based on tenure)
- Paid vacation, sick leave, and paid holidays
- Phone and internet reimbursement
- Mileage reimbursement for business-related travel
- Remote work arrangement with flexible scheduling
Applications are accepted on a rolling basis until the position is filled.
Position Details
| Title | General Manager |
| Reports to | CEO |
| Operations | The COO leads day-to-day operations independently. You partner with operations — you don't run it. Your focus is growth, technology, and finance. |
| Location | Remote-first; Southern California strongly preferred |
| Type | Full-time, salaried, exempt |
| The pitch | Build the growth engine, the tech infrastructure, and the financial intelligence layer for a profitable, brand-leading company — while a strong operations team keeps the business running. Direct CEO partnership, full hiring authority, no bureaucratic layers. This isn't a turnaround. It's a build, and you're the builder. |
Air Concierge, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law."