Accessibility Statement

This is an accessibility statement from Air Concierge.

Measures to support accessibility

Air Concierge takes the following measures to ensure accessibility of Air Concierge:

  • Employ formal accessibility quality assurance methods.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Air Concierge website is partially conformant with WCAG 2.1 level AA.Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Feedback

We welcome your feedback on the accessibility of Air Concierge website. Please let us know if you encounter accessibility barriers on Air Concierge website:

We try to respond to feedback within 1 business day.

Compatibility with browsers and assistive technology

Air Concierge website is designed to be compatible with:

  • Chrome browser with NVDA on Windows 10

  • Safari browser with VoiceOver on iOS

  • Chrome browser with Keyboard Operability on Windows 10

  • Chrome browser with Browser Zooming on Windows 10

  • Colour Contrast Compatibility

Technical specifications

Accessibility of Air Concierge website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML

  • WAI-ARIA

  • CSS

  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of Air Concierge website, there may be some limitations. Few items are not owned by Air Concierge, and are controlled by a third party, and hence might have certain sections with accessibility compliance issues as per WCAG. We are working towards having the accessibility of these items enhanced, or finding a more accessible alternative for the same. They have been mentioned below. Please contact us if you observe any item not listed:

  1. HubSpot Chat

  2. Airbnb Reviews

  3. Square Space Checkout

  4. Square Space Slideshow

  5. Stripe Checkout

  6. YouTube

Assessment approach

Air Concierge assessed the accessibility of Air Concierge website by the following approaches:

  • External evaluation

Formal complaints

Please reach out to us by writing at info@airconcierge.net.

Voluntary Product Accessibility Template (VPAT)

Air Concierge VPAT

In collaboration with:

Pivotal Accessibility